Castle Green Hotel In Kendal, BW Premier Collection

Just got home from a 2 night stay for our 10th wedding anniversary, stayed in a executive suite (bed and breakfast) the suite was amazing,, set basically in its own wing in the old part of the hotel, just what we wanted, huge 4 poster bed, bathroom with bath and shower cubicle with overhead shower. Flat screen TV, sofa, fridge, air conditioning and heaters. And then there is the staff they can't do enough for you, all very pleasant and friendly, I had flowers delivered to the hotel to be put in our room for my wife, the reception staff are so helpful, emailing and messaging me back when needed. The restaurant staff were lovely, breakfast was very good, we ate in the restaurant in the evening as well, I'm a very fussy eater, if anything they might think about a few different choices for the more fussy eaters. 5 minutes drive to Kendal town centre, lovely views from the restaurant and gardens. All the ladies on reception were lovely, but a special mention for the blonde lady who was amazing as we were leaving my wife's flowers leaked all over the floor and she told us just to leave it and she would get it sorted, thank you so much for providing us with such a memorable stay.

this is our 3rd visit here .the first time was amazing the staff was fantastic and the location and hotel grounds are lovely. the 2nd visit wasn't as good due to a horrible restaurant manager bullying the young waitresses which we complained about to the reception staff .the way she spoke to them was disgusting and shocked us both .the reception lady genuinely seemed upset about it and offered a free room upgrade if we came back. well this is our 3rd visit and got our free room upgrade to an executive room which is stunning with views over the lovely well kept garden (room 139 ) .Sarah and Heather was great when I asked to use my free room upgrade on the phone there was even a nice welcome card with my name on when I got to my room which was a very thoughtful thing to do .we will definitely be back for our 4th visit soon as only 20 mins to bowness we're we love to go ..thanks again for another fantastic stay at this great hotel .thanks to the staff and especially Sarah and Heather.

I booked here last minute for a birthday night and babymoon. A special mention to Heather who was patient to answer all my questions. Upon arrival she had upgraded us to a suite which was beautiful and spacious with lovely views of garden. A really nice touch was the birthday card and chocolate bar left on the bed and at dinner time the chef sent out a beautiful plate saying Happy Birthday with some chocolate brownies. Bar manager also offered a free drink. We felt really looked after! It was a great feel to the day. Pool was lovely and not too busy. Buffet Breakfast was great with good quality items used all round.

I have stayed there before and was very happy with it on both occasions. The bed was comfortable and well provided for. The view was nice, everything was clean, the staff were a mix of moderately friendly and amazingly friendly. The location is perfect.

Junior suite was really spacious for us and 2 kids, beds were comfortable including the sofa bed. Bathroom was luxurious. Breakfast had a full English vegan and they also had oat milk, vegan butter, and staff very accommodating with this. (Vegan breakfast isn't advertised and they could make more of the fact that this is offered, it's appealing to vegetarians too!) Dinner options were limited for vegan but they did have vegan ice cream which the kids loved. Pool was lovely and had kid friendly swim times. Staff were ALL super friendly and lovely to the kids too. We would definitely stay here again.